Privacy Policy

Your trust is the foundation of our business. This policy details our commitment to protecting your privacy and handling your data with transparency and care.

Effective Date: 30 September 2025

1. Introduction

Welcome to Digital Vahan ("we," "our," "us"). We are a digital marketing agency based in Manjhanpur, Kaushambi, Uttar Pradesh, dedicated to helping businesses grow their online presence. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you visit our website (digitalvahan.com), inquire about our services, or become a client.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information to provide and improve our services to you. The types of information we may collect are:

a) Personal Information You Provide

This is data you voluntarily give us. It includes:

  • Contact Details: Your name, email address, phone number, and message when you fill out our contact form, call us, or message us on WhatsApp.
  • Consultation Data: Information you provide about your business during a free audit or project consultation.

b) Client Confidential Information

To perform our services (e.g., SEO, Social Media Management, GMB Optimization), we may require access to client-owned platforms. This can include:

  • Login credentials for website backends, social media profiles, and Google My Business accounts.
  • Confidential business or campaign information necessary for creating content and strategies.

All such information is treated with the strictest confidentiality and is used exclusively for the purpose of delivering the agreed-upon services.

c) Technical & Usage Data

When you visit our website, our servers may automatically collect standard web log information, such as your IP address, browser type, operating system, and the pages you visited. This data is used for security, analytics, and to improve our website's performance. It is not linked to your personal identity.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To create and manage your website, run SEO campaigns, manage social media, and deliver all other services you have contracted us for.
  • To Communicate: To respond to your inquiries, provide quotes, send project updates, and offer customer support.
  • For Internal Operations: To analyze our website's performance, improve our service offerings, and maintain the security of our site.
  • To Comply with Legal Obligations: To adhere to any applicable laws and regulations in India.

4. Data Sharing and Disclosure

Your privacy is paramount. We do not sell, rent, or trade your personal information.

We will not share your information with any third parties, except in the following limited circumstances:

  • With Your Explicit Consent: For example, if we wish to feature your project in our portfolio, we will ask for your permission first.
  • To Comply with the Law: If required by a court order or other legal process in accordance with the laws of India.

5. Data Security

We are committed to protecting your data. We implement appropriate administrative and technical security measures to safeguard your information against unauthorized access, alteration, or destruction. However, please note that no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

You have the right to review, update, or request the deletion of your personal information that we hold. To do so, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:

Digital Vahan
Yogesh Mishra
Manjhanpur, Kaushambi, Uttar Pradesh, India
Email: help@digitalvahan.com
Phone/WhatsApp: +91 8528662286